Technical Writer

Work with project managers, service management operations, product managers and designers to produce and maintain documentation, including user guides, in platform documentation (tooltips, welcome instructions, etc.).
Learn complex concepts and communicate the information in a way that is engaging and easy understood by users.
Gather customer feedback on documentation to improve usability.
Act as an editor to ensure consistency of information in training documentation.
Maintain document versioning,Â

Bachelor degree, with IT background and 1 to 2 years of experience as Technical Writer.
2 years working experience in: Presenting complex data in clear, concise text, creating content in multiple mediums, coordinating cross-departmentally.
Area competencies : server, storage, network, security.
Excellent writing and grammatical skills.
Proficient with Microsoft Office or related software.
Good in English : write n conversation
Good understanding on writing documents concept and technique